Frequently Asked Questions
What are rug width and tail width?
"Lug width" refers to the width of the part that connects the watch case and the strap.
"Buckle width" refers to the width of the part where the strap's buckle is attached.
By accurately measuring these sizes, you can choose a strap that fits your watch perfectly.
For more details, click on "Stitch Color and Size Guide" and check out the size guide.
How do I choose the right length for my wrist?
"Stitch Color and Size Information", click on it tocheck the size guide. If you want a loose fit, choose a larger size, for a snug fit, choose a smaller size, and you can select the optimal length by referring to the strap you are currently using.
Can I specify the length?
Yes, please select the length option and enter your desired length in the "Length (6 o'clock side/12 o'clock side)" field.
We will customize the strap length according to your preferences.
How can I determine the shape of the strap I want to purchase?
For information on strap shapes, please click on "Stitch Color and Size Guide" to see the basic shape guide.
If the shape you are looking for is not in the guide, please contact us through our Official LINE Account. We will respond as soon as possible.
I want to use it for Apple Watch, but there is no sample of Apple Watch in the product image.
Rest assured.Choose the "lug shape" option for the "Apple Watch", select the color of the adapter, and we will deliver the product as you wish.
Straps for Apple Watch can also be compatible with dedicated adapters.
I want to change the color of the stitching
Contact Us
Line: @620bjblf
Email: info@jlchandmade.co.jp
Hours of Operation: 9:00-17:30 (Closed on weekends, holidays, and temporary closures)
Response Time: Email: Within 5 business days / Line: Within 1 business day
Company Overview
Ineffable Corporation
TEL: 070-9008-6066
2F, 2-5-32 Kaminishi, Hirano-ku, Osaka, Osaka
Delivery & Shipping
Click Post Nationwide Flat Rate 350 yen
Takkyubin Nationwide Flat Rate 750 yen
Free shipping on purchases of 25,000 yen (excluding tax) or more
For more details, please refer to our Shipping Policy.
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